Graphico Mobile Knowledgebase

What do I do with the message I have received?

Thu, 27 Dec 2007 19:57:09 +0000

You will receive a text message with a link to your ringtone, wallpaper, or site.

Depending on your handset this means you need to simply select and click the link in the message or extract the link to your WAP bookmarks.

See the typical instructions for the models of Nokia, Motorola, Samsung, Sony Ericsson, Sanyo and BlackBerry phones.

You need to have WAP (mobile web) service activated on your mobile phone.

Nokia
On newer Nokia phones just select "Find URL" or "Find Web Address". This will locate the download link in your SMS message and allow you to click on it to start download. On older Nokia phones, you have to edit the text message and remove everything except the link and then click "Use Detail" for the URL.

Motorola
Usually, you have to hit the top-middle button on your Motorola phone and select "Goto". This will start up the mobile web browser and open the link you received in the SMS message.

Samsung
Most Samsung phones have a "Cut Address" option, this would find the link in your SMS message and allow you to open it. On a few Samsung phones you have to open the link manually, meaning you have to type it into your mobile Internet browser.

Sony Ericsson
On the majority of Sony Ericsson phones you usually scroll down through the SMS message. The link will be highlighted automatically and just click it to start the mobile web browser.

Sanyo
On Sanyo phones you most often have to scroll down through the SMS message. The link will be highlighted automatically, then just click on it to start download.

Why can't I send the stuff I download to my other phone?

Thu, 13 Dec 2007 11:32:56 +0000

All content is protected to prevent it from being shared with others. This is to preserve the rights of the music artist.

What is a WAP Push?

Thu, 13 Dec 2007 11:32:17 +0000

WAP Push messages are specially formatted SMS messages that display an alert message to the phone, and gives the user the option of connecting directly to a particular URL via the mobile phone's WAP browser rather than having to type in the URL to get to the content.

We send a WAP push message in response to a request from a user e.g. txt message request. There are variations on the name of a WAP push depending on the make of phone that you are using. Here are the most common ones:

Nokia - "Service Message"
Sharp - "WAP Alert"
Samsung - "Push Message"
Motorola - "Browser Message"
Sony Ericsson - "[name of site/page]WAP"
Sagem - "WAP Push"
Panasonic - "WAP Message"

How to connect to a WAPsite using your mobile phone.

Thu, 13 Dec 2007 11:31:10 +0000

To visit a WAPsite you need to use the internet browser on your mobile phone. How this is done depends on the make and model of your handset, please check your user manual or contact your service provider (Vodafone, O2, Orange...) for help in setting this up.

If you are a trying to understand how to configure your phone for WAP please contact your mobile network's helpline:

Orange: 150 from your mobile, or 07973 100 150
o2: 1702 from your mobile, 0906 302 0220 from a landline.
Vodafone: 191 from your mobile phone or 07836 191 191
T-mobile: 150 from your mobile, or 0845 412 5000
Virgin Mobile: 789 from your mobile, or 0845 6000 789
Three: 08707-330330

How can I register my phone so that it can't access over 18 content?

Thu, 13 Dec 2007 11:30:13 +0000

You are able to stop your phone reaching any content registered with the Bango Service that is classified as non-universal, i.e. of an explicit nature.

To Bar Adult content (this works for Bango registered content only), start an Internet session using the phone you wish to bar and go http://bango.net/. Click on the "My Options" link to and then click the "Bar / unbar this phone" link. From here you will be able to bar Bango enabled content that is considered not to be of a universal nature and therefore suitable to persons under the age of 18. Please be advised that you must remember the code used when barring the phone as this is the only way to unbar the phone at a later date.

How can I pay?

Thu, 13 Dec 2007 11:29:16 +0000

Payments can be made on your phone bill, by premium SMS, Credit Card or PayPal through the Bango mobile payment gateway.

To pay on your phone bill If agreements are in place with your mobile operator you will be given the option to pay on your phone bill. For contract customers the payment will appear on your next bill. For Pre-Pay users the payment will be deducted from your credit.

To pay by Premium SMS When paying by premium SMS you will initially just charge your bango account with credit. You will need to return to the WAPsite and use the 'Buy Now' link for the content you would like to buy. You can check the balance of your Bango account by visiting http://bango.net on your mobile phone and select My Options.

To pay by PayPal To setup PayPal billing you need to follow the procedure below; Visit http://bango.net on your mobile phone, select My Options and make note of the 'Fingerprint' number shown. Then visit http://bango.com/woc/paypal/ on your computer and enter the Fingerprint number in the box given. You will then go through an authorisation process to link your PayPal account to your mobile phone number.

For more information on the payment methods available please goto http://bango.com/woc2/howToPay.asp